Payment Policy

Effective Date: February 28, 2025

At GOALALI, we are committed to providing a secure, seamless, and convenient payment experience for all our customers. This Payment Policy outlines the accepted payment methods, transaction security, currency, billing, taxes, refunds, and fraud protection measures. By making a purchase on GOALALI, you agree to comply with the payment terms outlined below.

1. Accepted Payment Methods

To ensure a smooth shopping experience, we accept a variety of secure payment options, including:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: Apple Pay, Google Pay
  • Online Payment Services: PayPal
  • Bank Transfers: Available for selected regions (subject to processing times)
  • Gift Cards & Store Credits: Applicable only for purchases made on GOALALI

All transactions are securely processed through our trusted payment gateways, ensuring that your financial information remains protected at all times.

2. Payment Processing & Order Confirmation

  • Once a payment is successfully processed, you will receive an order confirmation email with the transaction details.
  • Payments must be fully completed at checkout. Orders will not be processed until full payment is received.
  • In the event of a payment failure or declined transaction, customers will be notified to update their payment information.
  • Orders with pending payments will be automatically canceled if payment is not completed within 24 hours.

3. Currency & Pricing

  • All prices on GOALALI are displayed in USD (United States Dollar) by default.
  • For international customers, the actual charge may vary depending on the exchange rate, local currency conversion fees, and bank policies.
  • The total amount payable at checkout includes product costs, applicable taxes, and shipping fees.

4. Taxes, Duties, and Additional Charges

  • Sales tax and VAT may apply depending on the customer’s shipping location and local tax regulations.
  • International orders may be subject to customs duties, import taxes, and other governmental fees, which are the responsibility of the customer.
  • GOALALI is not responsible for any additional charges imposed by local authorities. Customers are advised to check with their customs office for applicable import fees.

5. Secure Payment Processing

We take the security of your transactions seriously and use advanced encryption and fraud detection systems to ensure safe payments.

  • All payments are processed through SSL-encrypted technology, keeping your financial data secure.
  • We do not store credit card or payment information on our servers to protect your privacy.
  • Customers may be required to complete additional security verification (such as 3D Secure) for high-value transactions.

6. Fraud Prevention & Payment Verification

To protect against fraudulent activity, we implement strict security measures:

  • Orders flagged for suspicious activity may be subject to additional verification before processing.
  • Customers may be asked to provide identity verification documents (such as a government-issued ID or billing statement) to confirm payment authenticity.
  • If we suspect fraudulent behavior, GOALALI reserves the right to cancel the order and refund the payment.
  • Repeated fraudulent transactions may result in account suspension or legal action.

7. Refunds & Chargebacks

For eligible refunds, please refer to our Refund and Return Policy for full details on how to request a refund.

  • Refunds are issued to the original payment method used during the purchase.
  • Refund processing time varies depending on the payment provider but typically takes 5-10 business days.
  • Any chargeback or disputed transaction without prior contact with our support team may result in account suspension and order cancellation.
  • If you experience unauthorized charges, please contact us immediately at info@goalali.xyz to resolve the issue.

8. Subscription & Recurring Payments

If we offer subscription-based services or recurring payments, customers will be notified at checkout about:

  • Billing cycle frequency (monthly, quarterly, annually)
  • Automatic renewal policies (customers can opt-out anytime)
  • Cancellation and refund terms for subscription-based products

Customers may manage or cancel their subscriptions through their GOALALI account settings or by contacting customer support.

9. Payment Issues & Support

If you encounter any payment-related issues, such as failed transactions, duplicate charges, or overcharges, please follow these steps:

  • Check your internet connection and billing details before retrying the payment.
  • Contact your bank or payment provider to verify if there are restrictions on your card.
  • If the issue persists, reach out to GOALALI’s support team with your order details for assistance.

10. Policy Updates & Changes

GOALALI may update this policy periodically to reflect changes in payment providers, regulations, or business operations. Any revisions will be posted on this page, with the effective date updated accordingly. Customers are encouraged to review this policy regularly for updates.

11. Contact Information

For any questions regarding our Payment Policy, please contact us:

📍 Address: 1156 Sundown Lane, Demotte, Indiana, United States
📞 Phone: 512-285-5588
📧 Email: info@goalali.xyz
🌐 Website: https://goalali.xyz/

Thank you for shopping with GOALALI – Where Luxury Meets Perfection.